Privacy Policy

Last Updated June 28th, 2024

Introduction

This privacy notice for TapTap Remote ('we', 'us', or 'our'), describes how and why we might collect, store, use, and/or share ('process') your information when you use our services, such as when you:

  • Visit our website at https://www.taptapremote.com, or any website of ours that links to this privacy notice
  • Download and use our desktop and/or mobile application (TapTap Remote), or any other application of ours that links to this privacy notice
  • Engage with us in other related ways, including any sales, marketing, or events

Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our services. If you still have any questions or concerns, please contact us at privacy@taptapremote.com

Information We Collect

1. Information Automatically Collected

When you use our services, we automatically colelct certain information through third-party services like Sentry and GoatCounter.

a. Sentry (for error tracking and performance monitoring)

We use Sentry to monitor and track errors within our desktop and mobile applications. Sentry may collect:

  • Device Data: Informationa bout the device you use, including model, operating system, and other technical details.
  • Location Data: General geographical location based on your IP address.

This information is used solely for the purpose of identifying and fixing errors to improve the user experience.

b. Google AdMob (for in-app advertisements)

Our mobile application uses Google AdMob for in-app advertisements. Google AdMob may collect:

  • Device Data: Information about the device you use, including model, operating system, and other technical details.
  • Location Data: General geographical location based on your IP address.
  • Personal Data: Information about your interests and preferences based on your interactions with advertisements.

c. GoatCounter (for website analytics)

Our website uses GoatCounter for web analytics. GoatCounter may collect:

  • Device Data: Information about the device used to access our website, including browser type, operating system, and screen resolution.
  • Location Data: General geographic location based on your IP address.

We do not make use of cookies on our website.

2. Information You Provide to Us

We may collect other infomration you provide directly to us, such as when you:

  • Contact us with questsions or for support
  • Participate in surveys, promotions, or marketing events

The types of personal information we may collect include your name, email address and other contact or identifying information you choose to provide.

How We Use Your Information

We use the information we collect or receive:

  • To provide, operate, and maintain our services
  • To improve, personlize, and expand our services
  • To develop new products, services, and features

Children's Privacy

We do not address anyone under the age of 13, and we do not knowingly collect any personally identifiable information from children under 13. In any case we discover a child under 13 has provided us with personal information, it will immediately be deleted from our servers.

If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we may perform the necessary actions.

Changes to This Privacy Policy

We may update our privacy policy from time to time, and so you are advised to review this page periodically for any changes.

All changes are made effective immediately after they are posted to this page.

Contact Us

If you have any questions or suggestions about our privacy policy, please contact us at privacy@taptapremote.com.